Welcome to MercyAscot

MercyAscot’s heritage goes back over 117 years to when Mercy Hospital started to provide healthcare services to the people of Auckland.  We are now one of New Zealand’s largest private surgical facilities, with 22 operating theatres, an intensive care unit and coronary care facilities.

Every day, across all three of our sites (Mercy Hospital in Epsom; Ascot Hospital in Remuera, and our Endoscopy clinics in Epsom and in Takapuna, North Shore), more than 650+ staff believe that delivering the best care possible means leaving no stone unturned. While every year, together with committed Specialists of the highest calibre, we treat many thousands of patients with utmost care.  We understand that everything matters and an optimal patient experience is imperative.

Who we are

Our Performance

Our Leadership Team

Our Vision and Values

Our Hospitals

Our History

 Who we are

MercyAscot’s heritage goes back over 117 years to when Mercy Hospital started to provide healthcare services to the people of Auckland.  Located in Auckland, we operate across three sites: Mercy Hospital in Epsom; Ascot Hospital in Remuera; and our Endoscopy service based in Epsom and Takapuna, North Shore. MercyAscot is owned by parent company Healthcare Holdings Limited.

We are now one of New Zealand’s largest private surgical facilities, with 22 operating theatres, an intensive care unit and coronary care facilities.

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Our Performance

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Our vision

MercyAscot:  New Zealand’s leading provider of health services – always delivered with excellence and value 

 

Our Values

Customer Service
We anticipate needs, own problems, respond quickly delivering customer focused solutions.

Communication
We are committed to open, honest, timely and respectful communication.

Adaptability
We are ready to adapt to future trends and we respond to changing needs.

Accountability
In everything we do we are accountable to the customer, our team, our organisation and our profession.

Mercy Hospital

Over the last century Mercy Hospital has grown from a small cottage hospital originally run by the Sisters of Mercy to the largest private surgical hospital in New Zealand. Mercy Hospital facilities include:

  • Seven operating rooms and 155 beds
  • Intensive Care Unit
  • High Dependency Unit
  • Coronary Care Unit
     

Coming into Mercy Hospital On-site Services How to find us

Ascot Hospital

Ascot Hospital opened in Auckland in 1999 providing modern and pristine surgical facilities. It was the first hospital in New Zealand to introduce Dual Integrated Digital Operating theatres.

Ascot Hospital facilities include:

  • 12 Operating rooms over two levels
  • 88 beds across three wards
  • A well-specified facility geared for day surgery
  • High Dependency Unit
  • Coronary Care facilities

Coming into Ascot Hospital on-site Services How to find us

Our History

MercyAscot is a New Zealand owned private hospital and clinics facility based in Auckland.  Formed from the integration of two private surgical hospitals, Ascot Hospital and Mercy Hospital in 2001.

Why we merged:

Combining the partnership of two hospitals brought a rich and long tradition of caring and nurturing with a fresh approach to healthcare in the private sector – based on innovation and technological advances.  The integration of a high level of technical skill with a caring, nurturing attitude is shared by all MercyAscot staff.  We understand that everything matters and an optimal patient experience is imperative.
 

History of Mercy Hospital

The Sisters of Mercy arrived in Auckland in 1850 and were the first order of religious sisters to come to New Zealand.

Catherine McAuley, the order's founder, had a vision of one-to-one care of the sick and the dying. In the beginning, a handful of sisters with a few lay staff ran the Mater as a convalescent hospital, with limited facilities for surgery. The hospital was a place where the sisters took patients into their home and from where they went into the homes of others. As early as the 1920s the hospital was already a thriving surgical hospital, with more in common with its present form, than with the small cottage hospital of only two decades earlier.

In the second period from 1918 to 1936 the hospital grew quickly, meeting an increasing demand from Aucklanders for private surgery alongside a growing Auckland Public Hospital. This period of growth led to the building and opening in 1936 of the large main block.

But by the mid-1960s, the hospital began to specialise and in particular developed the first private cardio-thoracic unit in New Zealand, under the direction of Sir Brian Barrett-Boyes.

The 1970s were years of crisis, as the Sisters of Mercy adjusted to the new post Vatican II world. Social change reduced recruitment. Religious life was also transformed as the order reconsidered their ministries and embraced new forms of mission. The hospital came under enormous financial pressure, until in 1979 it was forced to close its maternity ward. In the early 1980s the hospital modernised its facilities, and dedicated itself to becoming a high-quality private hospital. In the last decade the Sisters of Mercy progressively withdrew from an active role in managing and working within the hospital.
 

History of Ascot Hospital

Ascot Integrated Hospital opened in April 1999. With 68 private hotel-style rooms and greater operating capacity than any other private hospital in the city, Ascot challenged the public perception of the scope and potential of private medicine.